Terms & Conditions
Welcome to Ryte Flooring. These Terms and Conditions (“Terms”) explain the rules for using our website and services. By using this website or our services, you agree to these Terms. If you don’t agree, please don’t use the website or services.
1. Definitions
- “Company,” “we,” “us” means Ryte Flooring, based in Twin Falls, Idaho.
- “Website” means ryteflooring.com.
- “You” means anyone using the Website or our Services.
- “Services” means in-home consultations, flooring sales, installation, refinishing and related work provided by Ryte Flooring.
2. Using the Website
- You agree not to use the Website for any unlawful purpose or in any way that could harm Ryte Flooring or other users.
- Website content, including text, images and logos, belongs to Ryte Flooring or its licensors. Please don’t copy, modify or redistribute it without permission.
- Some images on the Website are illustrations of finished rooms and installation steps. Photos labeled as our work show real projects.
3. Information, Estimates and Pricing
- We work to keep Website information accurate, but we can’t guarantee it’s free of errors. Product availability can change.
- Pricing is provided in a written estimate after an in-home consultation. Estimates are based on the conditions we can see and measure at that visit.
- Flooring samples may vary slightly from the delivered product due to natural material variation, production batches and screen display differences.
4. Consultations, Scheduling and Cancellations
- In-home consultations and estimates are free.
- If you need to reschedule or cancel a consultation or installation, please give us at least 24 hours’ notice. Late cancellations may be subject to a rescheduling fee.
5. Payments and Financing
- Accepted payment methods and the payment schedule for your project are set out in your estimate or agreement. Payment may be required before installation is scheduled.
- Financing, when offered, is provided through Wisetack and its lending partners and is subject to credit approval. Financing terms are between you and the lender.
6. Installation
- Your estimate describes what’s included, such as furniture moving, removal and disposal of existing flooring, and subfloor preparation.
- Conditions that can’t be seen at the consultation (for example, subfloor damage or moisture under existing flooring) may require additional work or materials. We’ll explain any change and its cost before doing additional work.
7. Warranties, Returns and Refunds
- When you buy your flooring through Ryte Flooring, our workmanship is warranted for 5 years. When you supply your own flooring, our workmanship is warranted for 1 year. Warranty details are provided with your agreement.
- Flooring materials are covered by their manufacturers’ warranties.
- Special-order and installed materials are generally non-refundable unless defective. Returns of unused materials may be subject to restocking fees or manufacturer conditions.
8. Limitation of Liability
- To the extent allowed by law, Ryte Flooring is not liable for indirect, incidental or consequential damages arising from use of the Website or Services.
- We’re not responsible for delays or failures caused by events beyond our reasonable control, such as supplier delays or severe weather.
9. Privacy
Your use of the Website is also governed by our Privacy Policy.
10. Governing Law
These Terms are governed by the laws of the State of Idaho.
11. Changes and Contact
We may update these Terms from time to time; the date above shows the latest version. Questions? Call (208) 948-9064 or email info@ryteflooring.com.